Discover what the internet is saying about Dante Labs.

Dante Labs Review

Yay or nay?

Upgraded Reviews scanned the web to find out what real users are saying about Dante Labs.

See the highlights below and decide for yourself!

Pros and Cons

Table of contents

✅ Pros

You can also upload a file from another testing service to access some of Dante Labs’ reports without having to do their test.
Review Pros
It has a quick response time when producing whole genome tests.
I received a personalized report with the pathogenic variants related to cardiovascular diseases.
It achieves much higher quality results than the industry standard.
The raw data generated by the sequencing machine is stored in Amazon’s cloud known as AWS (Amazon Web Services).
It uses Illumina processing technology.
The saliva collection kit is similar to those used by Ancestry and 23andMe.
Whole-genome sequencing gives you the deepest possible insight into your genome.
The prepaid DHL label made it simple to send the sample back to them.
Dante Labs is known to hold several sales each year.
You can order from almost any country in the world.
The results are available in a variety of file formats that can be uploaded to DNA databases.
Data from their tests is usable with other services.
It has solid privacy policy and full GDPR compliance.
Using Dante’s kit was easy and took no more than two minutes.
30-day money-back guarantee is available.
The quality of Dante Lab’s genome sequencing data is usually very good.
Dante Labs accepts Visa, MasterCard, Amex, JCB, PayPal, Bitpay, and others.
It offers 30X whole genome sequencing.
They have a large selection of reports.
The Stripe2Be initiative could be life-changing for people with rare diseases.
Dante Labs claims they are GDPR-compliant with your data, including allowing you to delete it.
The company also provides you with your raw DNA data, which you can use with other DNA companies that allow raw data import.
It allows download of raw data DNA files.
Dante Labs is compliant with the EU General Data Protection Regulation (GDPR) and the UK Cyber Essentials.
You can access its tests from anywhere in the world.
The FASTQ & BAM files are available for download at no cost for 30 days after the results are ready.

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❌ Cons

It has very high cost.
There is a lack of personalized or prioritized health recommendations.
They have potentially questionable business practices, including very long wait times for results and a poor, unresponsive customer support team (according to reviews).
Many customers note that they had bad experience with contacting the company and in most cases, they never received their results.
It doesn’t always review well with customers.
It is more expensive than competitors.
Dante should improve communication, especially during the analysis.
There is no testing option other than whole genome/exome sequencing.
There are similar, more cost-effective sequence tests available.
The costs quickly add up because there are dozens of additional reports at $49 each.
Some customers report that the sequencing depth was around 15x or 20x instead of the 30x that was ordered.
It is more expensive than other DNA tests and the extra results may not be useful for everybody.
The ability to download raw genome data files from Dante Labs now requires a fee.
Many customers report problems with shipping and the Dante Labs customer service.

⚖️ Final Say

Read the summaries of what reviewers think about Dante Labs below.

Review Summaries
Dante Labs can offer you decent value products and services when it comes to genome sequencing. It has some good reviews, but it’s a little on the expensive side.
After all the waiting, I was pleasantly surprised with the results. I received a personalized report with the pathogenic variants related to cardiovascular diseases. My doctor was impressed by this report and used it to exclude some conditions from my diagnosis.
Dante Labs is a solid company that will definitely deliver on the scientific promises made on its website and provide you with some interesting and potentially life-saving insights into your own genetic makeup.
Dante Labs is a genetic testing company that offers 30X whole genome sequencing and a variety of reports. It is more expensive than similar products. It also has a history of failing to respond to customer complaints and has retracted the ability to download raw DNA data.
Dante Labs scores 3 out of 5 stars in our review. While Dante Labs provides technologically advanced genome sequencing services, there are two major concerns. The first is their rating of F from the Better Business Bureau and their 2.6 score on Trustpilot. The other concern is the requirement to pay an on-going subscription fee to be able to download your raw data files.
Dante Labs provides the option of whole genome or exome sequencing for consumers worldwide. They also provide health-related reports with a sufficient amount of detail. However, the whole genome sequencing pricing is high, especially compared to other companies in the space. The company also has many bad reviews online from customers who complain that the turnaround time for results was exceptionally long – often upwards of six months. Plus, there are a number of complaints about unresponsive customer service and difficulties getting refunded.
The Dante Lab’s whole genome sequencing test allows you to possess your entire genome. Whether you want to do this for simple curiosity, you want deeper insight into your health, or you have a rare disease and want to take control of it, the results that are offered are orders of magnitude more comprehensive than those offered by standard whole-exome sequencing. That being said, not everyone needs that level of analysis, and the test is more expensive than the standard whole-exome DNA tests available.

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