Yay or nay?

Discover what the internet is saying about Helix Sleep.

Upgraded Reviews scanned the web to find out what real users are saying about Helix Sleep.

See the highlights below and decide for yourself!

Pros and Cons

Table of contents

✅ Pros

Helix Sleep mattresses are priced much lower than comparable products from mainstream stores,
Review Pros
Dual option helps sleep partners get a proper night’s rest.
Helix appears to have a somewhat faster-than-average break-in period.
Regardless of the size, all mattresses come with free shipping.
Helix is customized to you and for couples who want different firmness’ it can be personalized on each side.
Helix is a custom mattress that ships direct to your door, cutting out the middle man, which is why they can sell a custom mattress for the price they do.
Fast break-in period.
Helix is by far the best priced custom mattress.
Coils and dynamic foam are responsive.
It doeson’t give you that stuck in mattress feel.
Hassle-free return policy.
Free shipping anywhere in the U.S.
Shipping and returns within the US are on Helix.
Variety of support options.
Dual firmness available.
Little off-gassing.
Made-to-order, customized bed.
Risk-free trial of 100 days.
It has minimal offgassing.
Custom options for couples.
It is relatively easy to move, lift and handle.
Fully customizable for ultimate comfort.
Ideal for couples with different sleeping tastes.
It is unique and well made with quality materials.
The layering can be changed to match your preferences, especially if you sleep hot. The microcoils and Dynamic Foam definitely kept me cool on my Helix mattress.
Helix can customize the mattress to fit two different sleeping styles. Each side will be personalized for you and your partner.
There is a temperature regulation option available from mild to cool.
The Helix mattress has a 100 night sleep trial period.
Highly Customizable
Free shipping, free returns, 100 night trial and 10 year warranty.
It makes no noise.
All Helix mattresses are made in America.
Very responsive.
It is hybrid mattress.
The customization of the mattress can also be done on both sides.
It is customizable.
Customizable mattress design and firmness.
Fully customized design and firmness.
Reduction in back problems and other pains.
No more finding yourself stuck in the middle like the dual version.
You’re accustomed to latex.
Great customer service response.
Little motion transfer
Helix uses an aerated foam primarily on the top layer.
Researchers have scoured every data on Earth available to give you a quality-made mattress.
Price is fair.
100-night trial.
All Helix mattresses are custom-designed to fit your specifications.
You will certainly notice less back and lower back pain.
Free shipping and 100-night sleep trial.
Premium, luxury look and feel.
Helix Sleep claims to use cutting-edge biomechanics and ergonomics research.
The middle layer consists of two inches of pocketed microcoils. These are used to improve air flow and provide some bounce.
No noise.
If you are unsure of what kind of mattress you need, Helix will build a mattress that fits your body type and sleeping style.
Helix Sleep’s customization abilities separate them from much of their competition.
They customize your mattress specifically for you.
You’ll have 100 nights to give your Helix mattress a try, totally risk-free.
You get to have the mattress that you truly desire.
It is not much expensive.
They ship to Canada.
Excellent motion isolation.
Minimal offgassing.
Helix Sleep mattress is designed to work on any sleeping surface.

❌ Cons

It is not for you if you’re content with your old mattress.
There is a weight limit on this product.
Helix mattresses are customized to your needs, but they are all hybrid blends of foams and coils.
The cover needs to be a bit thicker.
The edge support on the Helix isn’t great, so you may feel uncomfortable toward the edge of the mattress.
If you’re looking for common mattress, Helix might not be the best fit.
Warranty period is a bit short.
You will not actually be able to choose exactly how your mattress is put together.
Many users need topper to adjust firmness.
It does not come with a box spring or frame.
It is only available online.
It retains heat.
Lack of support for heavier individuals.
On the expensive side.
Cover is too thin and bunches.
Thicker mattresses is recommended for heavy sleepers.
Cover is not machine washable.
You’ll be asked to cover the shipping cost related to the return.
If you want slow, sinking feeling, you won’t be getting that with your Helix mattress.
Sleeps somewhat hot.
During the unboxing process you will notice off gassing.
If you are a spring mattress lover you may want to consider something with larger or regular coils.
It is only sold online.
They are newcomer in the market.
Minimal edge support, you can roll off the bed.

Final Say

Read the summaries of what reviewers think about Helix Sleep below.

Review Summaries
Helix did a nice job of customizing the mattress to fit specific needs.If you are looking for a personalized mattress, the Helix could be a great choice for you. However, if you really prefer classic memory foam or latex, you won’t get that with the Helix
Helix Sleep captures your info in a simple questionnaire, with questions including height, weight, sleeping style, and firmness preference. Based on your responses, they create your sleep profile.Then they take your responses and run it through a proprietary technology, which is based on laboratory sleep research and 3D human body modeling. The result is a mattress optimized across four key performance metrics: feel, support, point elasticity, and temperature regulation.
The Helix mattress is customizable and consists of comfort foam, pocketed mini coils, and support foam. Total height is 10 inches. The mattress comes compressed / vacuum sealed, expanding when opened.
While you don’t have the luxury of designing you own bed with most bed in a box mattresses, with Helix it’s like creating the bed that matches your sleep preferences. So it is safe to say it works if you are a stomach, back or side sleeper as long as you work with the quiz to help customize it to your settings.
If you’ve searched far and wide for the mattress of your dreams but keep coming up short, Helix’s personalized quiz and customized mattress design technology might be worth a look. Price-wise, Helix clocks in right around average range with its competitors, so you won’t have to pay an arm and a leg to get a customized sleep, either.
If you are looking for a mattress to accommodate sleepers with very different sleep preferences, this is the ticket. The owners of Helix Sleep are committed to delivering a personalized sleep experience that is backed by science not sales copy. That alone should be reason enough to give them a try. Their generous trial period will give you time to see if they got it right!
Customizable mattress design and firmness.Dual firmness available. No noise.Free shipping anywhere in the U.S.Hassle-free return policy.
Helix is a great product for those who have struggled in the past to find a mattress that offers the best in firmness, support, temperature regulation, and point elasticity.
The customizable feature is what’s attractive the most, and gives customers the chance to incorporate their ideas into a product. It eliminates the company’s chore of having to constantly ask for customer feedback, albeit being fairly open to it.
The Helix mattress is ideal for all sleeping positions and individuals with very specific sleeping needs. The customization capabilities ensure you get a mattress with all the features that matter most to you, and the split design is an excellent feature if you sleep with a partner each night.
Helix Sleep makes personalized, custom-built mattresses that can provide an “unprecedented” level of comfort, for individuals and couples alike. Helix Sleep believes that your preferences can’t be categorized into just soft, medium, and firm, so they individually design each of their mattresses to be the most comfortable bed for you and your partner.
The Helix Mattress creates the optimal bed for you by customizing the entire mattress to your specific needs. It is a personalized hybrid mattress that utilizes pocketed micro coils. These are great for pressure relief and weight distribution
Helix is a custom, made-to-order bed. It’s a fantastic option for couples. Free shipping, free returns, 100 night trial and 10 year warranty make it perfect.
The result of our Helix Sleep mattress review is that it’s a great buy and is probably the best solution for those who want a personalized mattress without spending a fortune.
The Helix mattress is a customizable hybrid bed that is made to order after a customer completes a short online sleep quiz. The bed is available in a wide range of firmness options and support levels.

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