Discover what the internet is saying about Rocket Lawyer.
Yay or nay?
Upgraded Reviews scanned the web to find out what real users are saying about Rocket Lawyer.
See the highlights below and decide for yourself!
Table of contents
- ✅ Pros
- ❌ Cons
- ⚖️ Summaries
- 💸 Top Discount
✅ Pros
“For a monthly fee, you can complete and file an unlimited amount of legal documents.”
“The Rocket Lawyer Quality Guarantee provides a full refund if you are not fully satisfied with your business’s incorporation.”
“LLC formation service comes bundled with other valuable legal services. Get ongoing legal support for a fraction of the cost of a lawyer.”
“Rocket Lawyer has extended customer support hours than run for 12 hours every weekday, and their service agents are friendly and helpful in our experience.”
“If you need any help with your account or assistance with their other services (for example, forming an LLC with Rocket Lawyer), their customer support is available.”
“Rocket Lawyer has been in business since August of 2008. In the online legal form industry, this is a long time.”
“Rocket Lawyer helps you create all the important documents you need for planning your estate including a will, schedule of assets and Power of Attorney.”
“With a Rocket Lawyer subscription (including the free trial), you can get help within minutes through chat or by phone.”
“The Rocket Lawyer website is secured by Norton Secured, one of the most respected names in Internet security.”
“As part of your subscription, you can have a lawyer review your document to ensure it covers your needs. Any revisions you need are free and unlimited.”
“They have a pretty good customer suppport service.”
“It is best for people who like to dig in a little or do some of the lifting.”
“On their website, you can create over 40,000 types of legal documents.”
“Rocket Lawyer uses a question-and-answer format to help you fill out your legal documents.”
“They make legal documentation easier and faster by allowing a “fill in the blank” approach in which you answer simplified questions.”
“They offer assistance through phone, email and website.”
“If you know you’ll need continuous legal help, RocketLawyer is the best choice.”
“The website is easy to use and organization is pretty good.”
“You can equest attorney consultations.”
“They have a wide range of personal and business documents”
“You can use eSign free of charge.”
“Positive reviewers commend the company for giving them the resources they need to write their own documents, with the added option of a paid service to get it checked by a lawyer.”
“Rocket Lawyer is especially useful for small businesses that can’t afford to hire on a traditional lawyer on retainer but need help with legal documents and advice which they wouldn’t be able to access otherwise.”
“The serivce is easy to use.”
“Their extensive library of legal documents is backed by a protection system they call Document Defense, which allows you to connect with a qualified attorney whenever you’re in need of help polishing off or enforcing the document.”
“Members are provided with free cloud storage for documents.”
“The website itself is simple and easy to use.”
“They are associated with lawyers all across the United States.”
“They cover all 50 states.”
“They also have a more complete list of legal documents than LegalZoom, which is good if you are looking for something specific.”
“You can also get advice from a practicing lawyer using their Ask a Lawyer feature.”
“Rocket Lawyer offers a wide selection of online legal forms, organized by personal and business forms, and further by category.”
“They can also be used to file articles of dissolution.”
“You can get free guidence related to legal matters.”
“Access a massive library of quick and easy-to-use legal forms, including an operating agreement and other useful legal forms.”
“You can ask a question and get linked to a local attorney within 24 hours.”
“The app is intuitive, clutter-free interface.”
“As long as you contact them within 30 days of purchase, they provide a satisfaction guarantee that covers 100% of all fees paid to Rocket Lawyer. They’ll either resolve the issue, credit your account for other purchases or simply give your money back.”
“It is a good service for those who want to minimize attorney fees.”
“Rocket Lawyer allows you try out their legal services with their seven-day trial. If you’re not satisfied with your experience, simply deactivate the account to avoid paying any fees.”
“They offer a comprehensive legal services subscription which includes all sorts of document filings including LLC formation at no extra charge, while also granting access to attorney consults and more. With their 7-day free trial offer, there’s no risk involved to trying it.”
“Get a complimentary 30-minute legal consultation on all new legal matters with just a click or a phone call.”
“Rocket Lawyer reviews legal documents, as well as cases you put forward, and can offer advice for free or at very competitive prices.”
“The website is easy to navigate.”
“The documents are very comprehensive and well written.”
“It provides the ability to incorporate your business in a very short time or can help you resolve a tricky situation right there and then.”
“Rocket Lawyer Incorporated has been a BBB-accredited business since December 6, 2006 and maintains an A+ rating.”
“If you need legal representation, Rocket Lawyer offers their subscribers free consultations, discounts on conventional legal fees, and unlimited questions to legal professionals.”
“It is best for those who need ongoing legal help.”
“You can create legal documents using mobile app or website.”
“If you require further legal help, they will connect you with lawyers in your local area for a 40% off rate.”
“Rocket Lawyer offers thousands of free legal documents.”
“This is an easy program to use while creating your own will.”
“You can use the lawyer directory to find an attorney in your area.”
“If you have some specific legal questions but don’t require a full consultation, you can use their on-call attorney service to receive a response within 24 hours from a business lawyer in your area.”
“RocketLawyer can also connect you with local lawyers at a 40% discounted rate.”
“They have a great customer support.”
💸 Top Current Discount
❌ Cons
“Rocket Lawyer will continue to ask if you want to add on other documents or packages. The way it’s framed, it’s hard for the average user to discern whether or not they truly need these add-ons to have a legally legitimate company.”
“Many customer complaints that they continue to charge your credit card after you cancel.”
“In order to receive discounted rates on Rocket Lawyer’s services, you have to first get into their member system. Some folks have complained about this unconventional setup.”
“They do not have weekend customer support hours.”
“Simplicity today could lead to complications later.”
“Rocket Lawyer has faced a number of obstacles due to the fact that they’ve completely disrupted the conventional way people work with attorneys.”
“Mobile app can only access one legal document—NDAs.”
“You can ask the on-call attorneys anything online — as long as you do it within the 600 characters allowed in the question box.”
“Online documents are not trusted by many people.”
“It seems that most refunds are not processed.”
“Some customers have reported that they deduct charges even after deactivation of account.”
“There are more affordable LLC services than Rocket Lawyer that offer more features at a lower cost.”
“Reviews mention that Rocket Lawyer didn’t stop charging the user and automatically renewed the individual’s premium membership, even after he had downgrad.”
“Online legal documents can be out of date, inaccurate or downright wrong, and the companies admit as much.”
“Should you get into a dispute with an online legal company for any reason, including a document that didn’t serve the purpose you thought it would, you may be prohibited from taking them to court in front of a jury.”
“If you have a complex situation, the standardized forms may not be enough.”
“Cancellation of free trial is very difficult.”
“Rocket Lawyer has the highest subscription fee has compared to others.”
“Even if you use a free service, it requires credit card details.”
“The fill-in-the-blank documents make it difficult, if not impossible, to customize your paperwork for non-standard situations.”
“They do not refund if you do not call them even after deativation of your account.”
“The fees are high sa compared to similar services.”
“These companies are far from the only ones that require binding arbitration and prohibit class actions.”
“You to cancel the direct debit directly through their bank rather than Rocket Lawyer.”
⚖️ Final Say
Read the summaries of what reviewers think about Rocket Lawyer below.
“Rocket Lawyer can be a great option for simple legal help, like a typical apartment lease or simple small business incorporation. However, a moderately complex situation—even despite the addition of lawyer consultation—makes Rocket Lawyer a risk.”
“Positive reviewers commend the company for giving them the resources they need to write their own documents, with the added option of a paid service to get it checked by a lawyer.They have a great customer support.The website is easy to navigate and the documents are very comprehensive and well written.”
“Rocket Lawyer can be a great resource for people with a DIY bent and those with quick questions. If you have a complex situation, though, the standardized forms may not be enough, even if you can edit them on the site. Nonetheless, people who need to spend a lot of time with an attorney could definitely come out ahead, thanks to the site’s offer of deep discounts on hourly rates.”
“Rocket Lawyer is a useful, affordably priced service for accessing online legal forms. We love their digital signing feature for speeding up processing, and appreciate the fact that one can access completed legal forms even after membership has been cancelled. The membership is a great value, considering it includes unlimited legal forms of any kind, as well as consultations and document review with an attorney.”
“Rocket Lawyer is different from other LLC formation services. Instead of individually charging to form your LLC, Rocket Lawyer uses a subscription-based model. The LLC formation service is actually bundled along with other legal services, including access to legal documents and legal advice.”
“Rocket Lawyer is a solid option for LLC formation service. They have a huge volume of customers and significant brand power, and their legal services subscription is highly valuable for businesses that can get the full value out of it.”
“RocketLawyer is a comprehensive online legal service. They can be used to incorporate a business, set up a DBA, or register a trademark. They also offer a range of other business and personal legal services.”
“Rocket Lawyer advertises itself as affordable legal services as well as offering free legal documents and information for those requiring assistance. It provides the ability to incorporate your business in a very short time or can help you resolve a tricky situation right there and then.”
“If you know you’ll need continuous legal help, RocketLawyer is the best choice. For a monthly fee, you can complete and file an unlimited amount of legal documents. They also have a more complete list of legal documents than LegalZoom, which is good if you are looking for something specific. RocketLawyer can also connect you with local lawyers at a 40% discounted rate.”
“Rocket Layer for Android is an intuitive, well-designed app for mobile users with legal needs, but its deep well of legal documents is unfortunately missing.”
“Doing your own will isn’t difficult when you have the best tools available in a program that is easy to navigate. Rocket Lawyer is one of the best will software programs because it has all these features in addition to connecting you with local attorneys for some one-on-one help and a legal reference guide to help you understand legal terms that are important for writing a will. You don’t have to stop with a last will and testament since Rocket Lawyer also has the tools to create a living will, executor documents and other important pieces of your estate plan.”
“On one hand, the services offer compelling value. Some experts, however, say using them could cost you money down the road, be ineffective in accomplishing your legal tasks, and even, in some cases, cause problems in court.”
“Rocket Lawyer is an all-inclusive online legal service that stands out among its peers. Need Rocket Lawyer for a will, for example? Unlike many other services, Rocket Lawyer has all the online documents you need, easy instructions, an extensive online knowledge base and the ability to speak to an attorney with any questions you may have as you’re filling out your will.”
“You can create excellent legal documentation on your own by using online templates, but it’s a good idea to have an attorney look through all of your documents just to be sure. The good news is that Rocket Lawyer can give you access to one nearby.”