Yay or nay?

Discover what the internet is saying about Zoara.

Upgraded Reviews scanned the web to find out what real users are saying about Zoara.

See the highlights below and decide for yourself!

Pros and Cons

Table of contents

✅ Pros

All of the products are presented with actual high resolution photos that you can zoom into and see every tiny detail of the jewelry.
All shipments are by UPS or FedEx, always insured and alternative addresses, military shipments are available.
Zoara has probably the widest range of jewelry available through e-commerce.
You can simply return the diamond to Zoara within 60 days.
The professionals behind the operation have over 50 years combined experience and include members of the Jewelers Board of Trade and other industry groups.
Zoara’s packaging is very professional and secure for shipping.
Zoara offers a thirty day money-back guarantee if you are not satisfied with the product that arrived.
They offer some of the lowest priced loose diamonds on the internet.
The package comes with AGS certification, which is also very professionally presented.
Zoara currently has over 200,000 diamonds that customers can choose from.
Zoara also offers a free shipping option for all customers who place an order with them – no matter the value of the order.
The website is very friendly.
Diamond experts are available to help choose the right diamond.
Zoara’s return process is the best of all the companies.
You are provided always-on live customer service.
It is easy to order through their site.
Tthe brand offers a 60-day return policy.
Zoara has a large selection of jewelry to choose from.
The website offers a 360-degree view of the diamond with the full product description and GIA documents.
Zoara has developed a very neat search function that allows you to trim that rather wide range to your specific needs, only seeing those products which fit your needs.
The brand has been in business for several years.
The quality here is fantastic as well.
Zoara is well-connected to multiple suppliers and the prices really beat a lot of competitors using the same way to sell diamonds.
You can always engage their friendly consultants via the online chat button at the bottom right.
Lifetime free ring sizing is available.
They have 90 day return policy.
Zoara is one of the industry’s finest when it comes to customers’ support.
Zoara’s pricing is on-par or better than the rest.
Zoara offers one re-sizing with free shipment fees.
There are over 200,000 diamonds to pick from.
Zoara.com does have a 90 Day Return Policy for some of their items.
They offer free shipping on all orders, domestic and international.
AGS/GIA graded diamonds are offered.
Zoara offers a lifetime manufacturer warranty on all of their jewelry and gemstone products.
Most customers that have posted their Zoara experiences online seem happy with both the process of working with this company as well as the products they have received from them.
Ccustomers can go to their website and browse through their inventory.
Their website is on-par with their competition for the most part.
Zoara encourages comments, questions and concerns.
With the exception of custom, damaged, worn or otherwise altered products, customers may return any purchase within 45 days.
The brand also allows a customer to choose between various customization options to help them find a more appropriate ring.
Since the diamond already has tight proportions and the arrows are precise, it is highly likely that this diamond can perform well.
You have the option of just purchasing the diamond or adding it into a setting.
They have actual magnified diamond pictures and video including eye-clean, hearts and arrows and clearance.
The diamonds are well cut and there are no noticeable flaws.
They have a wide variety of diamonds.
All diamonds are certified by the Gemological Institute of America and AGS Laboratories.

❌ Cons

Sometimes, non available diamonds are displayed.
CAD images of all rings could be updated to actual ring images.
A few customers have complained that shipping has taken a long time.
Zoara does not provide ASET image, IdealScope image, and Hearts & Arrows image.
Payment issues have been observed.
Some customers complained of purchasing an item, only to be a told a few weeks later that it’s no longer available.
International customers are responsible for all taxes and customs fees related to their order and may be required to pay a handling fee.
Hearts and Arrows optical symmetry cut proportions could be tightened to show a finer selection of more precisely cut diamonds.
They are not specific on what items qualify for the refund policy.
Delivery delays have been reported by customers.
Some customers complained even negative professional engraving levels.

Final Say

Read the summaries of what reviewers think about Zoara below.

Zoara is an online diamond and jewelry retailer that also has an actual brick and mortar store located in Sioux Falls, South Dakota. Zoara has been selling diamonds and jewelry for more than 20 years. They are dedicated to providing the ultimate diamond and jewelry shopping experience to customers worldwide.
Zoara is a well-rounded website with numerous options for buying the perfect diamond. Next time you are ready to purchase diamonds or jewelry, this is a company worth consideration.
Zoara Diamonds is a wonderful online retailer of engagement rings, they are honest, legit, with a large variety of diamonds. Zoara representative operates 24/7. Delivery delays have been reported by customers.
Their website is on-par with their competition for the most part. Zoara’s pricing is on-par or better than the rest. Their packaging is very professional and secure for shipping. Their customer support is very nice.
Zoara.com is the online home of Zoara, a jewelry company that promises to provide their customers with “an exceptional online retail store” for quality diamonds and jewelry at a great value.
All the problems one might expect from such businesses and all the skepticism that always rises when spending larger amounts of money is banished by the professionalism provided by the staff at Zoara. They are willing to make adjustments to your order even after everything is completed. You cannot go wrong with them.
It is easy to order through their site.The diamonds are well cut and there are no noticeable flaws. Zoara’s return process is the best of all the companies.
Zoara is well-connected to multiple suppliers and the prices really beat a lot of competitors using the same way to sell diamonds. Since the diamond already has tight proportions and the arrows are precise, it is highly likely that this diamond can perform well. Zoara does not provide ASET image, IdealScope image, and Hearts & Arrows image.
Ensuring you buy the perfect, most sparkling engagement ring is probably a top priority as you are planning to propose. If you are looking for the perfect brand to buy from, then you should consider looking at the large range of diamonds and engagement rings offered by Zoara. The brand features a number of ready-to-ship engagement rings, as well as provides the customer with the ability to customize a ring for a more personalized experience.
All diamonds are certified by the Gemological Institute of America and AGS Laboratories. Diamond experts are available to help choose the right diamond. With the exception of custom, damaged, worn or otherwise altered products, customers may return any purchase within 45 days.

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