Yay or nay?

Discover what the internet is saying about Clutter.

Upgraded Reviews scanned the web to find out what real users are saying about Clutter.

See the highlights below and decide for yourself!

Pros and Cons

Table of contents

✅ Pros

“They showed up on time and delivered my stuff back to me on time.”
Review Pros
“It has a streamlined moving process.”
“Each facility is staffed 24/7 and has round-the-clock video surveillance.”
“Customers may be eligible for a $100 bonus for referring friends or family.”
“Customers can access photos of their inventory online, which are taken when the items are picked up.”
“Clutter offers smart storage pickup and delivery with 24/7 management of items via the portal.”
“There are several options available for purchasing protection insurance for your belongings and they run upwards of $25 extra a month for up to $2500 worth of insurance.”
“They were really friendly.”
“They are fully climate and pest controlled, and your items are kept wrapped and barcoded on a pallet to keep things organized and safe.”
“You can get a moving quote on their website instantly.”
“The company ensures that every customer’s information is protected and so they use Stripe for debit or credit card monthly payments.”
“Getting a quote on clutter.com is quick and easy.”
“The company is available for you at any time that suits your convenience.”
“You only pnly pay for the space that you use with no deposits required.”
“When it comes to transportation or delivery of your items, you can just track the moving truck online to check where your items have reached.”
“Clutter will match the monthly storage price of competitors.”
“Additional items can be added to an existing storage unit for a small fee.”
“My monthly payments came off my credit card every month and it was easy to square up the bill when I was finished with the service.”
“One of the best things about Clutter Moving Company is that they use technology to help you with your moving and storage needs.”
“It has simple online booking system.”
“Month-to-month storage services are also available.”
“Logging on to the website was really easy and requesting my belongings took minutes.”
“It offers the options to add or remove items in storage.”

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❌ Cons

“Their official website doesn’t have any contact information, but instead, you’ll have to create an account on the website to reach out to their representative.”
“It is not available in all states.”
“It has high cost for month-to-month storage.”
“It is not available everywhere; only services six states.”
“Customers who enter a “flexer” or “saver” discount plan will be charged for the total duration of months outlined in the agreement, regardless of whether they need them or not.”
“You cannot access your stored items in person.”
“Costs are determined based on the amount of space that you use, meaning your fees could be different on moving day than what you expect.”
“Some of the common problems customers faced are unexpected costs, confusing contracts, and unavailability of support representatives.”
“The company operates only in 11 locations in the country.”
“Currently, it is only operating in roughly 12 major U.S. metropolitan-area markets.”
“For door-to-door service, items must be returned to a location within the same service area as the pickup location.”
“Some of the items that are prohibited from storage include liquids, perishable food, weapons, flammable materials, vehicles, pianos, and grandfather clocks.”

⚖️ Final Say

Read the summaries of what reviewers think about Clutter below.

Review Summaries
“Clutter is a newer storage company dedicated to modernizing the storage unit industry. Unlike traditional storage unit services, this service will pick up and drop off your items. It specializes in moves and reducing clutter in your life, hence the name. Clutter stores millions of items across the US and touts a great reputation among past customers.”
“The Clutter Moving Company certainly comes out as one of the best companies out there in terms of storage services. Right from digital walkthroughs to tracking the truck online, they are technologically advanced in their services. However, when it comes to specialty moving services, the company offers you only local and interstate moves. The company also has mixed reviews on many online review portals. So we recommend you identify your type of move, location, and the kind of services you need and then hire a moving company.”
“I was really impressed with Clutter overall. I can’t think of anything I would change about the experience – initially, I would have said I would have wanted to order the service online, but in being able to talk to someone and save money on my choices, I found that to be a worthwhile experience. People just don’t like using the phone anymore, so I didn’t enjoy that part right away. But it was worth it in the end.”
“Overall, Clutter’s easy, affordable and tech-savvy services are definitely the right choice for someone who prefers to manage everything from their smartphone instead of digging through their own storage unit. If you prefer a more hands-on, DIY move-in/ move-out approach, you might look elsewhere.”
“The company offers good service and attractive pricing, particularly for those in densely-populated urban areas. The contracts are often confusing and customer service can be very mediocre. Overall, they are a viable option for full-service storage.”

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