Yay or nay?
Discover what the internet is saying about iGMS.
Upgraded Reviews scanned the web to find out what real users are saying about iGMS.
See the highlights below and decide for yourself!
Table of contents
- ✅ Pros
- ❌ Cons
- ⚖️ Summaries
- 💸 Top Discount
✅ Pros
“It is an all-in-one platform for vacation rental management.”
“Its interface is straightforward and easy to navigate.”
“An integration with Keycafe helps ensure a secure key exchange between stays. You can access the Keycafe account from within the iGMS dashboard.”
“It’s convenient to have a synced calendar across channels for managers and guests.”
“It automates guest communication and task assignments.”
“iGMS offers a mobile application that managers can use to run properties when they’re not at a desktop.”
“It comes with an easy-to-use and free website builder with an SEO-optimized template.”
“iGMS has developed a functionality called PROtrack, which auto-assigns guest support agents to message threads allowing you to monitor their productivity in real-time.”
“It offers real-time monitoring and reporting for better business performance.”
“It is feature rich.”
“iGMS vacation rental software also enables you to perform logistics and other operational tasks from a single place.”
“From within the iGMS desktop application, you can see reports regarding reservations, payouts, tasks, and monthly revenue.”
“With iGMS’s smart payment processing features, you never need to worry about not receiving payments from your guests.”
“You can share your calendar information with your team.”
“Financial reporting is also available.”
“There is single interface for multiple platforms.”
“It integrates multiple accounts of a single software.”
“It is free for up to 4 listings.”
“Automated reviews leave feedback for your guests.”
“Team members and owners can be given profiles so that everyone has access to the information they need.”
“iGMS vacation rental software acts as your personal channel manager, charging only a fraction of the service fee that a regular property manager would charge.”
“iGMS offers native integrations with Airbnb, Vrbo, and Booking.com, and it offers iCal support for various OTAs.”
“It streamlines routine operations and saves time.”
“Every booking that hits your properties from OTAs has a reservation card in which the guest’s contact information is listed.”
“With iGMS, you can create review templates using predefined elements and publish them directly through the platform.”
“iGMS generates mid-stay housekeeping and check-out housekeeping tasks automatically from the system upon every entry/check-out.”
“The support system provides agile and helpful responses.”
“iGMS‘s channel manager makes it easy to manage all of your routine operations through one central dashboard.”
“It is the only property management system with guest communication productivity tracking functionality.”
“You can syndicate your booking platforms, automate guest messaging, set up pop-up notifications, send out templates for guest reviews, and much more.”
“iGMS provides a central portal where you can organize and manage your cleaning and maintenance teams.”
“It integrates with popular OTAs and payment gateways.”
“It offers unified inbox and calendar.”
“iGMS sends check-in instructions to guests via a set of ready-made email templates for each property.”
“Template libraries and automation tools help save time by automating guest interactions.”
“iGMS includes integrations with Stripe for easy payment options.”
“iGMS offers a tool for times when a guest wants to stay longer in your properties, which is editing the booking without going to your Airbnb account to make changes to the booking details.”
“The iGMS unified inbox and Automated smart messaging features will ensure that you don’t waste an extra second on tedious customer service tasks.”
“Efficient and professional reporting and dashboards are available for tracking your business’ performance.”
“14-day free trial is available for everyone, no credit card required.”
“You can list property on multiple booking platforms.”
“The vendor launches regular upgrades for platform improvements.”
“iGMS offers Keycafe integration so hosts would be able to automate key management processes.”
“Stellar 24-hour customer support is available on weekdays, and 8 hours per day on weekends.”
“Scheduled and prompt trigger messages ensure guest satisfaction.”
💸 Top Current Discount
❌ Cons
“There is no way to connect your website to your iGMS account.”
“The booking button lacks advanced customizations like security deposits, long-term bookings and more, according to 62% of reviews on booking customizations.”
“It is hard to navigate.”
“iGMS can be a bit expensive than other rental management software.”
“More OTAs are coming but, currently, Expedia, TripAdvisor, and the rest are supported via iCal only.”
“User interface is a little dated and confusing.”
“95% of reviews on financial reporting said the system offers limited report variations and customizations.”
“iGMS does not have a booking engine yet, but it is on their roadmap.”
“There is no phone support.”
“It doesn’t offer accounting features and lacks integration with QuickBooks.”
“Many features are not available on free version.”
“Pricing information is not readily available.”
⚖️ Final Say
Read the summaries of what reviewers think about iGMS below.
“Overall, iGMS is an excellent software for professional hosts. The user-friendly interface makes it easy to manage not only your Airbnb, VRBO, and Booking.com listings, but those managed on other 3rd party sites, so you can provide guests with great service throughout the entire process.”
“iGMS is a vacation rental software built by professional hosts for professional hosts. It’s features and design reflect the creators’ experience, and they’ve done a great job addressing the challenges most rental hosts face. If you’re looking for a complete end-to-end property management solution, iGMS may be exactly what you’re looking for.”
“It has pretty much everything you need to automate your Airbnb business at scale. All of the core features are there. Plus, unlike many of it’s competitors it offers a free version for “Minnow” hosts like me, so hats off there too. So, to round up, IGMS has everything you need to operate your Airbnb business at scale, it’s feature packed, a little confusing at times, but a solid solution all in all.”
“iGMS has proven to follow all the latest industry standards, and more, which has been confirmed by a large pool of satisfied customers. If you’re looking for something that will make your rental business boom, then iGMS vacation rental software might be the perfect solution.”
“iGMS is an all-in-one vacation rental software for marketing, booking, communication and maintenance management. According to users, it’s easy to use, quickly deployable and offers constant upgrades for improvement. The multichannel interactive calendar and automated messaging module are its most popular features. However, reviews noted that it lacks reporting variations and doesn’t offer accounting features or integrations. The native booking engine also lacks features present in OTAs.”
“In conclusion, iGMS is a game-changer for vacation rental owners, property managers, and small hotel operators. With its all-in-one platform, you can streamline your operations, automate guest communication, and stay on top of your business performance.”
“iGMS is a rental management software that has impeccable features that emphasise most on automation. The multiple channel API integration with the main focus on Airbnb saves you from the hassle of multiple account or platforms management. Overall, the tool is no doubt intuitive, and we found no vexing issues while using it.”
“Overall, the tool is intuitive to use and we didn’t find any outstanding issues. Guest messages were quite reliable and the customer support team was notably responsive and helpful. Because of the tool’s reliability and focus on automations, we highly recommend it for those with a small to medium number of Airbnb-listed properties.”
“This platform makes it really easy to assign jobs, track work orders, make payments, and handle all the other tasks associated with cleaning and maintenance teams. However, iGMS offers only online support (no phone support) for both pro and free versions which isn’t ideal when you are in an emergency.”