Yay or nay?
Discover what the internet is saying about Klook.
Upgraded Reviews scanned the web to find out what real users are saying about Klook.
See the highlights below and decide for yourself!
Table of contents
- ✅ Pros
- ❌ Cons
- ⚖️ Summaries
- 💸 Top Discount
✅ Pros
“I enjoyed the first half the most, the temple stop was interesting and lunch was very enjoyable.”
“Being an established marketplace for experiences, they’ve got the booking process down to the simplest and easiest experience.”
“Booking with KLOOK is really easy.”
“Klook gives you loyalty points every time you book anything through their app or website through Klook Rewards, which you can use to offset the cost of your next booking.”
“Most of the activities and tickets provide instant confirmation — no printed tickets required.”
“I really appreciate the fact that Klook allows me to book local experiences in my home currency so that I don’t waste money on transaction fees.”
“Klook has a reward system where you receive credits every time you book with them and also when you leave a review.”
“Once you get your tickets confirmed, you are ready to go. You will no longer need to stay in long lines to buy tickets and wait for your turn.”
“You’ll earn credits for everything you book via Klook.”
“Klook consistently offers competitive pricing on its services.”
“You can see details, pictures, videos and availability of any activities you are interested in and also read real reviews by other travellers to see if they had a good experience.”
“I am not sure how they do it, but I find that prices in Klook are almost always cheaper than booking through other platforms or directly, especially for experiences in Asia.”
“There are several payment methods available in Klook from credit to debit card to Paypal and more.”
“Since Klook supports 40 different currencies, you’ll can avoid any nasty foreign transaction fees or bad exchange rates.”
“Klook’s prices are very competitive.”
“As the official partner of top attractions and operators worldwide, KLOOK ensures that you get the best deals for your bookings — sometimes up to 60% off retail prices!”
“You have a choice of paying by PayPal or credit card and you’ll get your order confirmation number once you’ve paid.”
“Instant confirmation or direct entry tickets – This is my favorite feature of Klook, which lets you walk in directly into an attraction or museum by simply showing a QR code.”
“Klook is 100% trustworthy.”
“They receive over one million bookings per month and are growing rapidly.”
“A lot of tours on Klook offer free cancellation, which is something we always look for when booking activities.”
“For every item you book and complete in Klook you receive Klook credits, which you can use to get discounts off other bookings through Klook.”
“I also liked meeting some other travellers on the tour.”
“Klook also offers some great discount code deals from time to time which will be emailed to you if you have set up an account with them.”
“I received a refund from Klook for an activity in Vietnam that was called by the operator.”
“We can personalize our trips even with booking activities.”
“Klook offers an impressive array of activities and experiences.”
“I love that Klook offers instant confirmation and the convenience of mobile vouchers, meaning less hassle and paper-free travel.”
“Often you’ll find that the tickets for the attractions you want to book are discounted.”
“By using Klook, you can collect loyalty points which result in rewards, cashback, discounts, member-only prices and more.”
“Klook offers a very easy booking system both on their website and their app.”
“KLOOK definitely has one of the cheapest prices around.”
“Sometimes the lineup to buy tickets is just huge at some attractions, so with Klook, you can skip the lines and save money.”
“The tour guide was friendly and professional and I did appreciate the facts about Vietnam provided in the commentary.”
“Tthe more activities you see, the more you save.”
“For every Klook booking and review you submit, you collect Klook Credits.”
“One of Klook’s standout features is the sheer breadth of global experiences and activities.”
“The platform’s easy-to-use app and strict security measure ensures that you have a seamless and secure booking experience.”
“One of the things I love about Klook is that whether I know exactly what I’m after – say theme park tickets – or I have no idea what there is to do in a city – Klook can help.”
“I find navigating through Klook a breeze, thanks to its intuitive and user-friendly interface.”
“I love how Klook puts travellers first and finds innovative ways to help us travel cheaper.”
“Klook offers very easy to follow steps that make each transaction smooth and fast.”
“Klook simplifies the travel planning process with its easy booking system.”
“The flexible cancellation policy of Klook sets it apart from many competitors, providing travelers with peace of mind.”
“Each travel activity has a detailed description of what you can book, including any limitations and the cancellation policy.”
“I liked just being able to sit on the bus and not worry about transportation.”
“I like how KLOOK presents a calendar on which dates the activity is available on.”
“One of the things we love is how fast you can get tickets without stress and hassle.”
“We love the fact that Klook has a lowest price guarantee as it reassures us that we’re not being ripped off just because we’re tourists.”
“You can book within the app and all your booking details and vouchers will be stored in one place so you can easily access them.”
“We like the fact that Klook clearly displays the date of all of the reviews and allows you to filter them according to how recent they are.”
“With every KLOOK travel activity that you browse, you’ll find ticket conditions, highlights, what to expect (with photos), package conditions and availability, activity information with tips, how to use, how to get there, cancellation policy, FAQs, and reviews.”
“In all my years using Klook in many countries I have never considered it a scam or been cheated.”
“The Klook app is very easy to use to keep track of your trip bookings and reminds you when you’re booked for each activity.”
“Most of the venues you book tickets for will accept the voucher on your mobile, so there’s no need to print them off which is better for the environment.”
“Every day, KLOOK experts from all over the world work hard to uncover and curate the best travel experiences for you.”
“You can also earn credits for referring friends to Klook and again when your referrals book activities.”
“Not only do you get great discounts on every booking, you also get to earn credits from them.”
“You can instantly receive your tickets through the KLOOK app or a web browser.”
“The intuitive design of Klook’s platform ensures ease of navigation and booking.”
“The cancellation and refund policy is designed with flexibility in mind, catering to the unpredictable nature of travel.”
“You’re able to communicate with the tour operator directly through their platform in an online chat.”
“What we found really helpful is the feature that shows you other nearby attractions.”
“Klook often provides better prices and exclusive deals on travel activities that you might not find on other booking platforms, giving you value for your money.”
“Especially with the Klook App, it’s so easy to quickly book something when you’re already on the road.”
“The Klook app is available in both the Apple Store and the Google Play Store.”
“Klook has some fantastic promo codes from time to time.”
💸 Top Current Discount
❌ Cons
“Although KLOOK does have a lot of promos, some of it may not be that friendly for those on a budget or solo travelers.”
“I hope KLOOK and its partners make all stall attendants aware of their promos and discounts or even the existence of the partnership.”
“After you book a tour with Klook, expect to get regular emails from them for the rest of your life … or at least until you opt-out.”
“You need to double-check pick-up locations with the provider.”
“I hope KLOOK provides more payment options soon like payment centers or bank deposits.”
“The last few stops for the snake wine, the bee farm and the music presentation are very much tourist stops just so people can buy things.”
“Some users might find that the descriptions of activities and experiences could be more detailed to better inform the traveler about what to expect.”
“Klook does not have a contact phone number prior to making a booking.”
“While Klook offers support, there have been instances where the response time could be improved, especially during peak travel seasons.”
“Increasing real-time availability for some of its offerings would put Klook on par with real-time booking platforms like Airbnb Experiences.”
“Sometimes, when booking a tour for the following day, we’ve been rejected.”
⚖️ Final Say
Read the summaries of what reviewers think about Klook below.
“Overall, it was very affordable for a full day activity and you can often find Klook promo codes online to use for booking. I think this experience provides what is advertised by Klook and it was a convenient way for a solo traveller to visit both the Vinh Trang temple and Mekong Delta area in one day. However, if you would get frustrated or annoyed by the tourist shopping stops and presentations later in the day, you may want to look for something else instead.”
“Klook is 100% trustworthy. I’ve been using Klook for a few years now to book all my tickets and tours – I personally just love them.”
“Klook is 100% legit. I’ve bought tickets and passes through Klook for years and never had any issues with them. The company has countless verified reviews of happy customers who’ve safely used them. They have won many awards and have been featured by many trusted sources.”
“In my experience, they are very much legit. I have not personally had a bad experience with any experiences I’ve booked through Klook so far. Perhaps, I have been lucky with over 80+ bookings I’ve made through Klook since 2018, ranging from tickets to airport transfers and car charters. In general, I find that Klook works really well when they have collaborated directly with the attraction as they are able to offer direct entry.”
“Klook is like your trusty, reliable travel buddy, offering just what you need for an unforgettable, exciting, and seamless journey. It’s super convenient, packed with diverse, appealing choices, doesn’t hurt your wallet, and the supportive, friendly team is always there to help. It’s an excellent, versatile fit for any trip – a solo escape, a fun family vacation, or a structured business tour. Klook’s got your back, no matter how you love to travel.”
“Despite my bad experiences with the tours in Thailand and Vietnam, I still use Klook regularly when I travel. Because I personally continue to use it, I think it’s worth it to put it on your list of tools to check when booking.”
“This is a definite yes from us. The app is so easy and convenient and we can only see it getting better as they add more activities.”
“Overall, I would say Klook is legit, the only thing to be aware of is that some activities, like the day tours are run directly by Klook, and some activities are provided by a third party service or operator, so it is important to check the terms and conditions for refunds before you book so you will know what to expect.”
“Since I first downloaded this app, KLOOK has been nothing but amazing. It introduces me to destinations and activities that I wouldn’t have heard of otherwise, and lets me save a lot of money in the process. Just make sure that you have read the reviews carefully and don’t forget to leave your own reviews to help other travelers make their decisions.”
“Klook is a global tech travel company founded in 2014. The Klook website provides online tickets to local attractions, day tours, airport transfers, transport options, pocket wifi rentals and local SIM cards for 300+ destinations around the world – and very often at a discount I can’t find anywhere else.”
“If you are looking for a legit, reliable, cheap, and hassle-free booking platform, then include Klook on your list. They are truly a traveler’s best friend in this growing world of technology. They offer e-vouchers which are very handy and earth-friendly.”
“KLOOK is an online travel platform where you can purchase travel tickets, tours, and activities. It promises handpicked experiences, best price guarantees, and seamless and safe bookings.”
“Overall we are satisfied that Klook are a very safe and reliable company to use to book your travels and would definitely recommend them.”
“We like Klook! We’ve become more fond of them as we’ve traveled more in Asia particularly, as they’re a much bigger player over there than they are in other parts of the world. We’ve had good experiences with them and so our trust in their site has only grown.”